Lawn and garden service businesses
How lawn mowing, garden maintenance and landscaping businesses use KookaCRM to take bookings for regular visits, price larger projects with a quote, and use Smart Quote photos for jobs that need a look first.
Available · Last updated 18 July 2026
The business problem
Lawn and garden businesses handle a mix of quick, regular visits — mowing, edging, general tidy-ups — and bigger one-off projects such as landscaping or tree removal that really need to be looked at, or at least photographed, before a price can be given.
How KookaCRM solves it
KookaCRM lets customers book regular visits online at a set callout or per-visit price, while larger or less standard work can be captured through Smart Quote, which collects photos and details up front so staff can price the job properly before sending a quote. Straightforward enquiries can still come through a website form for staff to follow up by phone.
Common business problems
- Staff have to call customers back just to ask for photos before they can quote a job
- Regular mowing customers are booked over the phone instead of booking themselves online
- Larger landscaping jobs get quoted inconsistently because there is no standard way to capture site details
Recommended customer entry points
- Online booking
- Smart Quote with photos
- Website enquiry form
Recommended pricing models
- Callout / per-visit pricing
- Quote to invoice for larger projects
Useful KookaCRM capabilities
- Customers can book regular mowing or maintenance visits online
- Smart Quote collects photos and job details up front for larger or non-standard work
- Callout/per-visit pricing for routine work
- Quotes convert to jobs and invoices once a customer accepts
- Jobs can be scheduled for crews, with Field Dispatch available as an optional, beta capability for visual crew assignment
Example starter services
- Regular lawn mowing (per-visit)
- One-off garden tidy-up (per-visit)
- Landscaping project (quoted with Smart Quote photos)
- Tree removal or trimming (quoted with Smart Quote photos)
How it works
Customer books a regular visit online, or submits a Smart Quote or website enquiry for larger work, then
Regular visits are priced at a set callout/visit rate; larger work is quoted from the details and photos supplied, then
Quote is accepted online for project work, then
Job is scheduled and completed, then
Invoice is raised and paid
Example end-to-end workflows
Regular mowing booked online
Customer books a recurring visit slot online at the standard per-visit price, then
Job is scheduled for the crew, then
Visit is completed and invoiced
Landscaping project quoted from photos
Customer submits a Smart Quote with photos of the site and a description of the work, then
Staff review the details and prepare a quote, then
Customer accepts the quote online, then
Job is scheduled, completed and invoiced
Payment options
- Invoice with online payment (once Stripe Connect is set up)
- Bank transfer against an invoice
Setup requirements
- Online booking configured for regular visit types and pricing
- Smart Quote enabled for services where photos help with pricing
- Field Dispatch requested and enabled if you want a visual crew assignment board
Availability
Online booking, Smart Quote with photos, quoting, job scheduling and invoicing are fully available. Field Dispatch, the visual crew assignment board, is an optional beta capability that needs to be switched on separately — standard job scheduling works without it.
Related guides
- Customer Entry Points
Online Booking
Let customers pick a time and submit a booking online for callout services or fixed-price appointments, with optional upfront payment where a business has configured it.
- Customer Entry Points
Smart Quote
A guided public quote request that uses AI-assisted analysis to help triage and classify jobs, while your own pricing rules — not the AI — decide the pricing outcome.
- Pricing and Sales Workflows
Callout and Hourly Services
Charge a callout fee that includes a set amount of time, then add extra labour and materials as flexible line items priced by quantity and unit price.
- Jobs and Operations
Jobs and Field Dispatch
Turn accepted quotes and bookings into scheduled jobs, assign them to staff, and track progress through to completion — with an optional Field Dispatch view for coordinating field teams.